Excellent customer service
Friendly,efficient and lacking the pressure often found in similar environments. The purchase was completed without fuss and no stress. I would recommend Jacksons to anyone looking for a seamless purchase of their next used car
Anonymous, 28 Aug 2025
A big thank you to Phil and the team at Jacksons for helping so much with the purchase of the Toyota Auris. You made the process seem so easy. We would definitely recommend Jacksons for your choice of quality used cars and your excellent service.John and Catherine in Bath.
John B, 17 Oct 2025
Positive experience
James *Personal information removed by Feefo* and all staff were very helpful and informative. James kept in touch and we knew what to expect when testing and collecting our vehicle. He even helped with technical issues. Thank you
Anonymous, 19 Nov 2025
Great service. Friendly, professional, knowledgeable. May the whole process easy. Would recommend them.
Anonymous, 06 Feb 2026
Excellent Service
The service, from the initial telephone call booking the test drive, to completion of the purchase was excellent. Our sales representative could not have been more helpful, knowledgeable and professional, as were all staff we encountered. It was well worth the 2 hour drive to get to the showroom.I will definitely be going back there when it's time to change my car in a few months time.
Anne H, 10 Feb 2026
First class! New secondhand car was in immaculate condition. James was extremely helpful and conducted the transaction in a professional, but also very friendly, manner. Entirely satisfied.
Antony Gordon, 01 Feb 2026
We had an extremely good experience with Jackson’s garage.
There was no pushy salespersons, just very helpful staff to guide and help you find a suitable vehicle.
We did find ourselves a nice little car & everything was very smooth going forward. .
We even had a lift from Adam, who picked us up from the local train station when we collected the car.
Everything was in order, no waiting around, just fantastic , friendly service & a nice cuppa before we were on our way home in our new(ish) motor.
There was no pushy salespersons, just very helpful staff to guide and help you find a suitable vehicle.
We did find ourselves a nice little car & everything was very smooth going forward. .
We even had a lift from Adam, who picked us up from the local train station when we collected the car.
Everything was in order, no waiting around, just fantastic , friendly service & a nice cuppa before we were on our way home in our new(ish) motor.
janet, 12 Nov 2025
We sent a request through to Jackson’s via the AA about a car they had for sale. James Noyce phoned us first thing on the Tuesday to discuss the Kia. He was very polite and knowledgeable about the car, he sent us a video highlighting any issues that he found which he thought we would need to know about as my husband is very fussy! Everything was great and he even got the car on a ramp and got the technician to check it over underneath as my daughter (who is herself a vehicle technician in Kent could see on the photo what looked like dirty water or oil under the car in the showroom) James sent us photos to show there was no oil leak and we phoned him up straight away and purchased the car. Excellent service from James who went above and beyond to make sure we were happy. He is a credit to Jackson’s and we would highly recommend. We are eagerly awaiting the arrival of our new vehicle.
Merry Christmas to James and all the team
Kind regards Joanne and Shaun
Merry Christmas to James and all the team
Kind regards Joanne and Shaun
jason donnovan, 11 Dec 2025
Having gone to view a Mercedes at the end of October, I asked Matthew if it was possible for a few cosmetic touch ups which to his credit he totally agreed to rectify, so I paid my deposit and awaited a collection date.
Collecting my car on the 14th of November, I unfortunately experienced a droaning noise on the motorway. Returning the vehicle one of the directors (Sher) was immediately on to having his team identify the issue ( buckled wheel ) and options to fix.
Contacted the next day by Sher, he said a wheel company already had the car and as a good will gesture would check all of the wheels and have them re-sprayed silver ( as I had said i preffered silver rather than the original graphite look ).
Pushing the boat out a little i did ask if they would consider a contribution to the scheduled gearbox service in 1200 miles time. Although expecting a kind "No" Matthew offered £120 towards the service ( cost of the parts ) which i was over the moon with.
Have had the car over a month now and really happy with it and how they went above and beyond to rectify my wheel issue etc. I have phoned the garage and spoke to the other director Adam to thank him and his team.
They probably won't be happy ive said I got money off them for this service, as everyone will be asking for something similar now im sure!?
Keep up the good work guys!
Collecting my car on the 14th of November, I unfortunately experienced a droaning noise on the motorway. Returning the vehicle one of the directors (Sher) was immediately on to having his team identify the issue ( buckled wheel ) and options to fix.
Contacted the next day by Sher, he said a wheel company already had the car and as a good will gesture would check all of the wheels and have them re-sprayed silver ( as I had said i preffered silver rather than the original graphite look ).
Pushing the boat out a little i did ask if they would consider a contribution to the scheduled gearbox service in 1200 miles time. Although expecting a kind "No" Matthew offered £120 towards the service ( cost of the parts ) which i was over the moon with.
Have had the car over a month now and really happy with it and how they went above and beyond to rectify my wheel issue etc. I have phoned the garage and spoke to the other director Adam to thank him and his team.
They probably won't be happy ive said I got money off them for this service, as everyone will be asking for something similar now im sure!?
Keep up the good work guys!
Leon Morris, 08 Jan 2026
Jacksons is a super family-run business. No pressure sales. I'm delighted with my new car. Adam knew everything there is to know about cars and James completed the smooth handover. I would highly recommend this secondhand car sales company to anyone looking to buy.
P S, 13 Nov 2025


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